Managed IT-Helpdesk

Your Single Point of Contact To Resolve Your Tech Problems!

Focus all your energies on your core business while while your IT environment lies in the safe hands of an expert team.

Our Managed IT-Helpdesk offers full fledged IT Services for your Companies internal IT requirements. Assisting your employees on Software Installations, Printer Issues, Permission and Access Issues, Endpoint Security, VPN Management, User on and offboarding, Asset Management and Procurement, Equipment Setup, Repair and much more.


Helpdesk

Ticket System with defined SLAs with instant help. 9x5 Ops and 24x7 Emergency Contact

On/Offboarding

Initial Setup, Procedure Introduction & Procurement

Asset Management

Hard and Software Asset Management, Inventory

Network Management

VPN, Firewalls, WiFi Operations & Network Monitoring

User & Access Management

IAM, Google Workspace, Office365, Domain Controllers, Azure AD management

Equipment Repair & Handout

Send-In Repair Service for Equipment and Hardware Hand-Out