How We Work

We Focus On YouQualityOperations


How We Work

From standard consulting to Managed Ops, we follow strict working guidelines focusing on low response times in communication.

We are the partner you can count on.

Step 1
Analysis & Planning
Analysis & Planning

Our experts analyze your setup and requirements. We want to fully understand your product needs, past issues, architecture, workflows, and upcoming growth plans. Together with your team, we plan the architecture for review and draft initial costs estimation.

Step 2
Service Contracts
Service Contracts

Based on the requirements highlighted during the planning phase, we provide you with hosting, licenses, and other services offers from our data center, hosting, cloud, or software partners. If you already have any suggestions, we assist you with the proposals of partners of your own choice. In this phase, we mutually sign the SLA and Managed Ops contracts.

Step 3
Setup & Provisioning
Setup & Provisioning

Either with delivery or granted access, we proceed in building and documenting the planned architecture while keeping you continuously updated and aligned in the process and progress.

Step 4
Review & Handover
Review & Handover

Once the newly build architecture is declared production ready and all provisioning tasks and documentation is done we conduct a review and handover meeting with you.

Step 5
Continuous Operation
Continuous Operation

We proactively monitor your setup for any potential incidents 24/7 taking immediate action in case of problems, keeping all systems up to date, performing security scans and providing ongoing support to your team with any issues, deployments and any other help you may need.